How to Dispute Errors in Your CIBIL Report?

Found an error in your CIBIL Report? Even a small mistake — like a loan you never took or a wrongly marked EMI — could impact your credit health. This video will guide you through the process of raising a dispute on your CIBIL report in a step-by-step manner.

First, we'll discuss how to access the Consumer Dispute Resolution section on the official CIBIL website. You can directly log in if you already have a CIBIL account, or you can sign up using your personal details and contact information. After this, you can start reviewing your credit report.

Carefully go through each section, such as personal details, account history, and inquiries, to identify any discrepancies. If you spot something wrong, click the 'Raise a Dispute' button. Then, we’ll explain how to select the type of issue and how to formally raise a dispute. You’ll also learn how to fill out dispute details carefully and submit them correctly.

After submitting the details of your dispute, CIBIL will verify it and send the issue to the respective institution. If they agree with the error, your report will be updated. The process may take up to 30 days, depending on the response time of the lender.

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Key Takeaways

You can access the CIBIL Dispute Resolution process directly on the official CIBIL website

You need to have a CIBIL account to raise a dispute; otherwise, you’ll have to create one

Always review your complete CIBIL report carefully across personal, account, and enquiry sections

If you find an error, you can easily click 'Raise a Dispute' from the bottom of your report

You must correctly identify the nature of your dispute like wrong ownership or balance mismatch

If an instant solution appears, you can accept it, or else proceed with submitting a formal dispute

After raising a dispute, CIBIL will verify it internally and forward it to the concerned lender

The full dispute resolution process could take up to 30 days, depending on lender’s response time

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To raise a dispute, you have to log in to your CIBIL account on the official website, go to the 'Consumer Dispute Resolution' section, and click on ‘Raise a Dispute’. Then, select the issue (e.g., wrong ownership or incorrect status) and follow the steps to submit your dispute. Make sure to review all details before submitting.

Once you submit a dispute, the process typically takes up to 30 days, depending on how quickly the lender responds to the verification. If the lender agrees with your claim, they will inform the same to CIBIL. Finally, as and when your report will be updated, you'll be notified via email.

Yes, you can raise disputes for multiple issues within the same report. If you spot more than one error in your CIBIL report, simply select each issue you want to dispute, fill out the necessary details for each, and submit them together. Ensure that all details are accurate to avoid any delays.

If the error isn’t listed in the given categories, you can still raise a dispute. Simply choose the option that says, “My Query is Not Listed Here”. It will take you to the option of raising a dispute for your issue. Proceed to provide as much detail as possible about the issue. If required, CIBIL will guide you through any additional steps.

If the dispute is resolved in your favour, and the error is corrected, your CIBIL score might improve, especially if the mistake was negatively impacting your score. However, the extent of improvement depends on the nature of the issue and its impact on your credit profile.

Bajaj Finserv Direct Limited ("Bajaj Markets") offers to its customers, various financial products and services through its digital platform as a registered Corporate Agent with IRDAI, registered Investment Adviser with SEBI, and as DSA or Digital lending platform of its Partners. Further, Bajaj Markets also offers a marketplace e-commerce platform to facilitate transactions between customers and sellers on-boarded on the platform. Registered Office: Bajaj Auto Limited Complex, Mumbai – Pune Road, Akurdi, Pune – 411 035 CIN: U65923PN2014PLC150522 Corporate Agency (Composite) Registration no.CA0551 (valid till 10-Apr-2027) Investment Adviser, SEBI registration: INA000016083 (Validity - Aug 11, 2021 - Perpetual)

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